Support

Need help with Sightful? We're here for you.

Email us

[email protected]

We typically respond within 24 hours

Frequently Asked Questions

How do I activate PRO features?

  1. 1.Purchase Sightful PRO at getsightful.lemonsqueezy.com
  2. 2.Check your email for the license key
  3. 3.Open Sightful extension popup
  4. 4.Click "Enter License Key"
  5. 5.Paste your key and click "Activate"

The reminders aren't showing up. What should I do?

  • Make sure "Enable reminders" toggle is ON in the extension popup
  • Check that you're not on a Chrome internal page (chrome://) - reminders only work on regular websites
  • Try clicking "Try it now" button to test if the visual cue appears
  • Refresh the webpage after changing settings

Can I use Sightful on multiple devices?

Yes! Your PRO license key works on all your devices. Just install the extension and enter the same license key on each device.

How do I change the reminder interval?

Click the Sightful icon in your browser toolbar, then use the slider to adjust the interval between 5 and 60 seconds.

Does Sightful collect my data?

No! Sightful collects zero data. Everything stays on your device. Read our Privacy Policy for details.

I lost my license key. Can I get it again?

Yes! Check your email from Lemon Squeezy. If you can't find it, email us at [email protected] with your purchase details and we'll help you recover it.

Can I get a refund?

We offer a 30-day money-back guarantee. Email us at [email protected] and we'll process your refund, no questions asked.

The sounds aren't playing. Help!

  • Make sure you've interacted with the webpage (clicked or scrolled) before the first reminder - browsers require user interaction before playing sounds
  • Check that your sound preference isn't set to "Silent"
  • Verify your system volume is turned up

Feature Requests & Bug Reports

Have an idea for a new feature or found a bug? We'd love to hear from you!

Email us at [email protected] with:

  • Your browser version (Chrome, Edge, Brave)
  • Operating system (Windows, Mac, Linux)
  • Detailed description of the issue or feature request
  • Screenshots if applicable