Support
Need help with Sightful? We're here for you.
Frequently Asked Questions
How do I activate PRO features?
- 1.Purchase Sightful PRO at getsightful.lemonsqueezy.com
- 2.Check your email for the license key
- 3.Open Sightful extension popup
- 4.Click "Enter License Key"
- 5.Paste your key and click "Activate"
The reminders aren't showing up. What should I do?
- •Make sure "Enable reminders" toggle is ON in the extension popup
- •Check that you're not on a Chrome internal page (chrome://) - reminders only work on regular websites
- •Try clicking "Try it now" button to test if the visual cue appears
- •Refresh the webpage after changing settings
Can I use Sightful on multiple devices?
Yes! Your PRO license key works on all your devices. Just install the extension and enter the same license key on each device.
How do I change the reminder interval?
Click the Sightful icon in your browser toolbar, then use the slider to adjust the interval between 5 and 60 seconds.
Does Sightful collect my data?
No! Sightful collects zero data. Everything stays on your device. Read our Privacy Policy for details.
I lost my license key. Can I get it again?
Yes! Check your email from Lemon Squeezy. If you can't find it, email us at [email protected] with your purchase details and we'll help you recover it.
Can I get a refund?
We offer a 30-day money-back guarantee. Email us at [email protected] and we'll process your refund, no questions asked.
The sounds aren't playing. Help!
- •Make sure you've interacted with the webpage (clicked or scrolled) before the first reminder - browsers require user interaction before playing sounds
- •Check that your sound preference isn't set to "Silent"
- •Verify your system volume is turned up
Feature Requests & Bug Reports
Have an idea for a new feature or found a bug? We'd love to hear from you!
Email us at [email protected] with:
- •Your browser version (Chrome, Edge, Brave)
- •Operating system (Windows, Mac, Linux)
- •Detailed description of the issue or feature request
- •Screenshots if applicable